Frequently Asked Questions
1. What is the refund policy for ESL classes?
Refund request MUST BE MADE IN PERSON in Rm 200, Hickory Ridge Building.
When** | For Free Classes | For Pay Classes |
Before 1st class begins | 100 percent refund | 100 percent refund |
Before 3rd class begins | Possible refund of materials fee if books have no marks or erasures. No refund otherwise. | 100 percent refund minus fees ($70) |
After 3rd class begins | No refund | No refund |
Materials fees are nonrefundable.
** Scheduled class sessions, not your attendance, determine the refund. (I.e. if you have missed classes, the stated refund policy still applies.)
Any exceptions to the Refund Policy must be made in writing and accompanied by official documentation. The Director of Basic Skills and the Coordinator of English as a Second Language shall evaluate such requests.
2. Why do I have to take a placement test? Is it graded?
The Placement Test helps us make sure that you get registered for the right class for your personal level of ability. The test is not graded and is confidential. It is used only to help us match you to the right class so that you won't waste your time and money in a class that's too easy or too difficult for you.
